At The SkinLab, we prioritize delivering high-quality services and products to our clients. Please note that we do not provide refunds for any services rendered, as aesthetic results can vary between individuals and cannot be guaranteed.
For retail purchases, refunds are not available. However, defective products may be exchanged within 10 days of purchase for the same item.
Gift certificate purchases are final and non-refundable.
Thank you for understanding our policies, which are designed to ensure fairness and clarity for all our clients. If you have any questions, please don’t hesitate to reach out to us.